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My April Fools’ round-up and a closer look at live streaming in journalism and customer service

At Sainsbury’s HQ, the team came up with yolk free eggs, we had a good giggle mocking up the packaging and our social media team conjured up a nifty little graphic about the benefits of such eggs. Continue reading “My April Fools’ round-up and a closer look at live streaming in journalism and customer service”

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More from the World Cup, Yo, Twitter does animated gifs

More from the World Cup

What a bonkers tournament it’s been thus far. Everybody’s agreed to ignore the principles of defending and to score as many goals as possible. Makes for great entertainment, but perhaps not so brilliant for the nerves of some fans. Well, except if you support the Dutch. Ugh.

Twitter’s gone big, with a permanent fixture in the feed directing people to matches currently live and actively promoting tweets with score updates.

The BBC and ITV are also both integrating Twitter into their live broadcasts, asking viewers about tactics and subs. ITV wants viewers to share their #goalface (mind you, since England’s premature exist, opportunities for audience participation has taken a back seat).

Some more World Cup bits that caught my eye:

  • Dot Design have pulled together four PR stunts inspired by the tournament – most of which turned out to be rather less brilliant. The list includes Asda’s wearable England Flag, Paddy Power’s Brazilian, and Delta’s ill-advised use of images
  • Nike is doing a better job at creating buzz around the World Cup than the official sponsor Adidas
  • The New York Times has some nifty interactive elements adding a bit more depth to their World Cup coverage. I particularly liked their ‘spot the ball‘ game, where you’re confronted with images from games where the ball has been shopped out. You need to deduce from player sight lines and positions where the ball could be (here’s round 2, and round 3). Their interactive table on who has the best chances to proceed to the next round is also rather clever

Yo

Yo!

Yo?

Yo.

That’s it. That’s all you can do with a new mobile messaging app called Yo. Yo has taken the the concept of a character limit to the extreme. It not only limits you to just two characters, it also limits you to putting the Y first. Then the o.

Yo.

The app was launched on April Fool’s Day, has 50,000 users and those people have sent each other 4 million Yo’s. The app has secured $1.2 million in funding.

As Colbert asks: “Y?”

The makers of the app talk about context. That the meaning of a Yo is dependent on the environment, the time of day, the sender/recipient. Thank you captain obvious.

Techcrunch goes into a bit more depth on this, talking about digital dualism and that for Yo users (YoYos?), apps like Yo, Snapchat, Whisper and Secret are used in the now, as an extra digital layer atop of their real life.

Only that younger generations don’t discern between the two. For them, the Venn Diagram between digital and real is just a circle. The overlap is complete. Or, as Techcrunch so wonderfully puts it:

The brief popularity of Yo is a signal of a larger trend. Software developers are today tasked with a bigger problem than convenience or accessibility or distribution. The line between our physical lives and the lives we lead in our minds, with our thumbs, on a touchscreen, is rapidly fading. Yo may be just a touch too basic (bitch) to last for the long haul, or perhaps Yo is the beginning of a new era in push notifications. But apps that integrate pieces of our real-world lives are just settling in for a long stay.

Brilliantly, Ad Age was quick to react and asked its readers about their Yo strategy, providing some helpful questions:

If a cultural event of any significance occurs, make sure to send a YO from your brand. You won’t be able to explain why you sent it, but consumers will understand.

Genius.

Since receiving funding, Yo has been hacked by three college students. They were able to access telephone numbers and send messages.

Twitter supports gifs, freaks out

This week, Twitter announced it now supports animated gifs, by posting an animated gif. Simple.

And of course, the Internet was all like

Hootsuite pulled together some of their favourite reactions to the announcement.

Cannes Lions

Difficult to miss the fact that the Oscars of advertising happened this week, with many an ad bod descending upon the French Riviera. My Twitter feed was full of selfies on boats and linkbait posing as insight. Still, some good bits did catch my eye:

Bits and bytes

  • Fab post by @jeremywaite about the six key rules set up by Twitter co-founder Biz Stone to build a happy company
  • Expect to see this in all future content marketing presentations: the periodic table of content marketing
  • Amazon launches a phone that ales you to buy anything you take a photo of. The Internet isn’t impressed
  • Facebook takes on Snapchat with it’s own ‘messages will self-destruct after reading’ platform Slingshot. The catch: in order to see what your friend is sending you, you have to send them something in return
  • Ikea kicked off a bit of a storm this week when it transpired that they were forcing the wonderful ikeahackers.net to shut down. Thankfully, cooler heads prevailed and it looks like the site will stay up, perhaps with a new name. What a massive own-goal that would have been!

Videos of the week

French supermarket took a page out of Sainsbury’s playbook and launched their own version of our ‘Love ugly fruit and veg‘ campaign from two years ago called ‘Les fruits et légumes moches’. Great to see other supermarkets share the love.

OK Go have a new single. The single has a video. As is the norm with OK Go, their videos are always spectacular. This effort features a plethora of optical illusions that will leave you brain bamboozled and clicking that replay button. Must watch!

Durex wants footballers to stop faking it.

And finally

@BoringMilner asks @Asda if they have any stores in Brazil as he’s run out of tea bags. Well played Asda, well played (HT @a_little_wine).

Net Neutrality explained, CIA goes social, Sainsbury’s and Google launch Food Rescue

John Oliver explains Net Neutrality…

Veteran Daily Show and Senior Britishness Correspondent John Oliver has made a name for himself in the US during his time on Jon Stewart’s (more or less) daily comedy news show.

Oliver recently landed his own weekly show on HBO called ‘Last Week Tonight‘, essentially The Daily Show, but longer and without studio guests.

In a recent episode, Oliver produced the best summary of Net Neutrality I have seen. Period. From how and why it came about, to what it actually means, how ridiculous and wrong it is and – here’s where it get’s interesting – to what people can actually do to stop cable companies and ISPs from ‘fixing a system that isn’t broken’.

Utterly brilliant and this week’s must watch clip:

Not only is Oliver’s summary bang on, but his call to action to “Internet commenters, monsters and trolls” is likely to have been the cause of the FCC’s website going down, as he directs viewers to unleash their vitriol on the FCC which is accepting feedback on the proposed changes until July 15 (or, as it’s called in FCC Doublespeak: Protecting and Promoting the Open Internet).

… or why I get my news from satirical news media

It is bizarre when a comedy news show such as Last Week Tonight does a better job of explaining what’s going on in the world that ‘traditional’ media.

In fact, a study found that another Daily Show alumni, Stephen Colbert, did a better job of teaching viewers about the role of money in US politics on his satirical news show than the actual news. The University of Pennsylvania found that viewers of ‘The Colbert Report’ were more informed about campaign financing than viewers of CNN, MSNBC and FOX News (OK, no surprise at the last one).

Now, I tried finding a clip of Colbert apologising to his viewers about actually informing them about the news. What I found instead is a clip of Hapless CNN Anchor and Marginally Less Hapless Media Pundit ‘analysing’ how Colbert does a better job of what CNN and news outlets should be doing.

My favourite part is when Hapless CNN Anchor says: “[Colbert] has this certain je ne said quoi, if you will, right, but, but, but, they dedicate, like, chunks of time on that show to something such as [campaign financing] and he pulls it off!

Later in that same clip, Hapless CNN Anchor goes on to concede, that of course a 24 hour news channel like CNN is at a disadvantage, because Colbert has an audience that keeps coming back and a room full of writers who helps him write the jokes!

The mind boggles not only at how oblivious Hapless CNN Anchor is to the words that are coming out of her mouth, that this actually aired on CNN, but that the clip below is hosted on CNN’s YouTube channel!

The CIA goes social

The @CIA joined Twitter and Facebook this week. Looking past the fact that they’ve had a presence on Flickr and Youtube for a while and, let’s face it, have been following all of us for longer than that, it seems they’ve definitely learnt a thing or two about the appropriate tone of voice on social, especially Twitter.

According to the CIA’s website, their new accounts will be used to share “the latest CIA updates, #tbt (Throwback Thursday) photos, reflections on intelligence history, and fun facts from the CIA World Factbook“.

Let’s have a look then, shall we?

It’s generated well over 250k retweets an a wave of public support and praise for an organisation that in recent time has had its fair share of cock-ups.

Despite the brilliance of poking fun at the Glomar Response and thereby harking back to (arguably) the golden days of spying during the Cold War, I really was very surprised at the almost exclusively positive reaction to the tweet.

Well, except for WikiLeaks.

And Gawker – their reaction is perhaps more eloquently put, by Vice.

I find the reaction, especially to the Tweet, immensely disconcerting. Almost as if that cheeky message somehow absolves the CIA from all the other controversies surrounding the Agency. Just have a look at their Twitter bio:

5JOHPoGTfq7OxdjlVU97-j8IwPr95buLZQZnPSXPmXM

Far less cuddly and cute now. We get shit done. That sure gives their first Tweet a slightly more sinister edge.

Over on the CIA’s Facebook, the reaction to Big Brother getting on board has been a little more tempered – both in terms of numbers but also fan-girling. This will be due in part to the nature of Facebook being more of a closed network but also down to the more serious tone in their first posts about the anniversary of D-Day.

Still, the reaction on Facebook is much more in line with the cynical tone that I’ have expected on Twitter:

Yu-Ds7P3NpXEj7pArc2oRrbltB_jhGTb_gHQBzTqggY

Still, spy-hats off to the spooks for a genius PR move – I’m looking forward to more unclassified content and a peek under that trench coat.

Sainsbury’s Food Rescue

We waste 4.2 million tonnes of food and drink each year in the UK. That translates as a loss of £60 per month for the average family.

Searches for recipes using leftovers have surged by 1/3 compared to last year, with 2/3 of those searches made via mobile devices.

This is why Sainsbury’s and Google have launched Sainsbury’s Food Rescue. The tool gives people practical help and inspiration on using up ingredients that can often lay forgotten at the back of the fridge or cupboard.

Food Rescue will also provide some insight into what food the UK saves and how that differs across the country:

  • the most rescued ingredient is a potato
  • 176 Feed Rescue recipes have been made since launch
  • £1.30 aAverage saving per recipe

Bits and bytes

  • Whole Foods uses an internal photo sharing community where staff shares images from stores to glean insight into which displays work well without giving away a competitive advantage
  • Google now treats brand mentions as links. They’re not like ‘express links, things you can click that will take you some place else, but rather ‘implied links’. Which means that every brand mention is now a link to your website. Or, more succinctly as this marvellous info graphic from MC Saatchi puts it: PR = SEO
  • Twitter is in trouble: losing users, inactive accounts, too much noise. It has lost more than half its market value, a staggering USD18 billion, since late December.  Here’s how Twitter can avoid becoming irrelevant
  • Bit of ad-porn? Cannes Lions 2014 top 100 contenders, compiled by Per Pedersen, Deputy Worldwide Chief Creative Officer at Grey

Videos of the week

Mexican retailer Coppel teams up with world freestyle champion @seanfreestyle to play a little prank on some unsuspecting kids.

On the slightly less skilled front, we have Zidane, Bale and Moura smashing up Beckham’s house while looking street in their Adidas gear.

And then there’s this fantastically bizarre clip by Polish window maker Drutex featuring Philipp Lahm, Andrea Pirlo and Jakub Blaszczykowski showing students who’s best at keepy uppy only to then find out that great footballers not only have great skills in common, but also great windows. Windows for champions. Seriously. That’s the actual slogan (at least in the German translation).

And finally

Billy Jean on beer bottles

Huge Presidential Cheesegate and Dominos delivers #pizzaonatrain

You come into my house?

Remember fish puns?

@TeaandCopy sure does and he was unhappy that Dominos weren’t rising to his pizza pun challenge. When it did finally take off, I was glad to see @Sainsburys join in with this cheesy effort:

And yes. I’d like to think that Ciaran looked a little like this anteater when he hit the Tweet button.

Huge presidential Cheesegate

The headline ‘We got a look inside the 45-planning process that goes into creating a single corporate tweet‘ caught my attention this week.

It’s kinda what I do, albeit in a slightly more streamlined efficient way. Reading it, I was perplexed. Was this a clever satire of the social media manager? Or was it really a piece about how digital design and advertising firm Huge goes about ‘doing social’ for brands like President and Audi?

@a_little_wine was quick to point out that, yep, that is a genuine article, no sarcasm, irony or parody intended. Here’s the author, Aaron Taube, confirming that it is in fact a straight report rather than genius satire.

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There are many things that got t’Interwebs giggling about this story, one of them was The Tweet That Took Two Months: at the time of writing, it had zero retweets and two favourites.

(Twitter loves a bit of irony and the Tweet now has achieved a bit more traction. President will be chuffed.)

My summary of this glorious event will never come close to that of @adcontrarian. So sit back, grab that fresh cup of coffee and enjoy his fantastic three-parter:

The thing to remember: not all social media managers are like this. Most of us can sort out a Tweet in, like, a month. Easy.

Pizza on a motherflippin train

Hungry funny man @IAmChrisRamsey found himself on a train to Newcastle with a hankering for pizza. Sadly, East Coast Trains don’t provide pizza on their trains. But, if you have over 270,000 followers on Twitter, standard menus don’t apply.

For a detailed look at how it all went down, Digital Spy have you covered. However, I couldn’t resist sharing these two tweets: Just look at how happy he is!

And of course, HUGE kudos to Dominos for making it happen.

Bits and bytes

Videos of the week

Google’s self-driving car. This was all over the news. In case you missed it, here’s their video showing it off. Me? I’m still waiting for my hoverboard, dammit.

Wall’s new idea cream ad wants politicians to say goodbye to serious. How appropriate…

Coke makes people work together if they want to enjoy their drink by creating a coke bottle that can only be opened by combining it with another coke bottle.

And finally

The Internet in Real-Time

UGC goodness with McDonald’s #MyBurger, Nando’s #Wingroulette and Coke’s #ThisIsAhh

This wins the Internet

Too brilliant for the ‘and finally’ section, so I break with tradition and give you this bit of pure, unadulterated genius. Hats off to the DJ.

Haven’t laughed this hard in a long time.

Are those Reebok or Nike?

The one with the dodgy banana

A tale of woe, customer service and, finally, redemption and happiness told through the eyes of Sainsbury’s customer @HBChapple and Chris from the @Sainsburys Careline team.

McDonald’s UGC burger

I love a burger. Dirty or posh, van or fancy restaurant. Breakfast, lunch or dinner. It doesn’t matter. A burger sorts me right out and I’ve had a few over the years. They come in all different sizes, combinations and tastes. And it is a very rare occasion indeed, where I come across a bad burger (fries are a different ballgame entirely. So much can go wrong with fries. But that’s for another day).

Now, making your own burger at home is not particularly difficult, but not something that I tend to do very much. But what if you could digitally build your burger, have all your friends vote for it and the one with the most votes gets added to McDonald’s menu?

There you have the simple, yet brilliant premise of McD’s latest #MyBurger campaign.

After careful deliberation, clicking and scrolling, I am proud to give you my BCG Burger: Bacon (because everything with bacon is just better), Cheese (two slices of black pepper cheese to make the beef pop and add some stability to the construction) and Guacamole (equal parts cashing in on the oh-so-trendy Mexican food craze,  and also, guac is just so goooood) burger. Perfected by a generous sprinkling of jalapeño peppers for that extra oomph, rocket to give it even more of a peppery freshness, and held together with a brioche bun and OMG JUST GET ME A BURGER ALREADY.

The BCG now takes it’s place amongst all the other delicious creations, which you can drool over in the gallery section of McDonald’s My Burger site.

As you salivate over sooo much beefy goodness (on that, why the heck can you only make a beef burger?), you also get your fair share of burger stats. And which PR person doesn’t like a survey?!

  • over 46,000 burgers made since the site launched this week
  • over 100,000 votes cast
  • at just 2%, pineapple the nation agrees that pineapple has no place on a burger (or on a pizza for that matter)
  • pickles aren’t much better off, finding their way into only 9% of burgers flipped
  • the must-have ingredient, next to glorious meat of course, turns out to be cheese – layered into over 43,000 burgers coming

Voting for a burger is simple. But what I really love about the voting process is McDonald’s reinvention of the Captcha. Rather than some strange maths question or indecipherable characters to prove that you are, in fact, a hungry human, you are asked to pick two items from McD’s menu by this prompt:

McDonald's captcha

 

A gloriously simple and fun campaign, one that get’s McDonald’s customers actively involved in the brand by creating a burger that could end up in restaurants nationwide. And who doesn’t like sharing something tasty with their friends saying: “Look! I created this! Isn’t it great?”

 

Wingroulette

To celebrate the launch of their delicious new menu item ‘The Wing Roulette’, the clever chaps at Nando’s have come up with a spicy  campaign centred around user generated content.

Customers are encouraged to not only brave the fiery madness that is the selection of 10 chicken wings dipped in peri peri sauce of unknown strength (ranging from the tangy mango and lime to the teeth-melting extra hot) but to then use their napkins and sauce covered fingers to produce some tweetable art along with the hashtag #wingroulette.

Nando’s have also added a Wingroulette companion game to their iPhone app that tells you which of your friends gets to eat which chicken wing (and here I was planning to order the 10 wings for myself…).

To keep the campaign going, Nando’s are relying heavily on the TV guide, creating finger puppet versions of popular shows like Game of Thrones and 24

But they’re also being good social media citizens and sharing the best of the #Wingroulette selfies from customers

There’s many more #Wingroulette finger selfies on Twitter – a lot of people are keen to win their year’s supply of free Nando’s!

Bits and bytes

  • Greg, a security guard for Arcadia sends an email asking his manager to approve holiday. Line manager accidentally forwards Greg’s request to all the company’s 3,500 employees. Hilarity and a trending hashtag #GiveGregtheHoliday is born (HT @CiaranM_). And yes, he finally did get his two days leave approved – and he also donated all the free stuff he received to charity. #GoodGuyGreg
  • The Roman Catholic Church issued its 10 digital commandments this week and they’re actually not that bad (HT @a_little_wine). If you fancy a slightly less preachy, more practical take on keeping The Big Guy virtually happy, you could also choose to follow the Church of England’s 9 digital commandments (1 less than the Catholics. So chill.)
  • Missed out on the London Marathon ballot? No worries, for next year’s race, you’ll be able to run the race in a virtual reality environment: on a treadmill that controls your avatar as it completes the 26.2 mile course

Videos of the week

I’m conflicted about this one. Adweek calls Coke’s latest commercial the first ever TV ad made completely from user generated content, which, as we all know, is complete and utter bollocks. Sainsbury’s did that with Christmas in a Day, thank you very much, next question, you utter muppets. But then again, Adweek also called this the best corporate apology ever posted to Twitter. Damnit. Anyway, just watch the clip.

Dutch drink Vifit either helps you concentrate on studying in the uni library while an attractive blonde does a strip tease or drinking too much of it causes blindness. I suspect the people behind this ad were going for the former.

And finally

Your iPhone’s annoying alarm tune remixed into EDM awesomeness (also, give his Breaking Bad remix a go, um, bitch).

Start Believing with Puma; Agile marketing; The Golden Age of Bullshit and this week’s bits and bytes

Another update on a Sunday – mainly due to being pre-occupied with  Arsenal finally ending its 9-year-wait for silverware. And how brilliant is it to then have them win The Wenger Double of the FA Cup AND Champions League Qualification? The Gunner’s cup truly runneth over…

Right is pink, left is blue

On Wednesday this week, the image above popped up in my Facebook newsfeed. Posted with nothing more than a mysterious smiling emoticon by a good friend who works at Puma, it caught my attention.

Was it a way to help footballers remember which boot goes on which foot? I suspected there was more to it.

Off to the Google I clicked and landed on a Mail Online article published that same day: Arsenal’s boys look pretty in pink ahead of Hull FA Cup final (not only pretty in Puma pink, Santi’s new boots obviously helped him score this belter and Giroud’s new boots helped him set up Rambo’s glorious winner with this cheeky back heel).

The article had some images of Arsenal players Giroud and Flamini wearing mismatched boots, where the left one was blue and the right one was pink.

Source: Mail Online

 

While an assault on the eyes, it did quite quickly then solve the mystery of why Puma had decided to give its flagship store in London’s Carnaby street a bit of a make-over ahead of the FA Cup Final.

Source: Mail Online

Also embedded in the Mail Online article, the video celebrating the release of Puma’s new evoPower and evoSpeed boots.

Replete with international superstars Fabregas, Reus, Aguero and Balotelli, a rousing speech about believing in yourself as said stars are cheered on their walk through pink and blue coloured smoke – lots of smoke – into a stadium in their new boots, the clip takes a rather different approach than Nike’s action packed #RiskEverything approach that launched last month.

But back to Puma’s effort – the clip ends on the hashtag #StartBelieving – which, when I pulled it up on Twitter, delivered messages by the stars of the film as well as other Puma footballers.

No mean feat to get anybody to stick to the script, not to mention an embargo – no matter if it’s a journo of footballer. So kudos to the Puma marketing team for pulling that off.

To complete my brief look at Puma’s superbly executed, multi-channel launch of their new boots, I’ll finish on Puma’s campaign page where you’re driven to purchase the new boots as well as other Puma kit as well as voice your social media support for the different Puma-kitted players and nations.

Well played, Puma.

Agile marketing

A cheeky case study on Econsultancy about how Cancer Research UK went about reacting to the recent #nomakeupselfie to drive a huge increase in text donations caught my eye this week. It talks a bit about how they are set up to make it happen and mentions two rather nifty techniques used in agile software development that help teams deal with change and by enabling them to reprioritise and shift resources quickly and effectively.

  1. Stand up meetings: daily meetings where everyone stands up (no surprise there) and update on what they did yesterday and what they’re doing today. The fact that you’re standing up keeps meetings short and you have a good idea of what people around you have achieved and what they’re working on next

    Source: Econsultancy
  2. Kanban boards: a just-in-time business process originally from Japan that visualises workflow to show what is coming up, what is in progress, and what is done

    Source: Wikipedia

The golden age of bullshit

Marvellous talk by @AdContrarian Bob Hoffman positing that everything you’ve heard about advertising in the last decade is baloney. He states quite clearly that he intends to achieve three things: contradict everything you’ve heard about advertising; annoy you; and to leave the listener a little less comfortable and a little more skeptical.

He doesn’t mince his words either. To the people who think that consumers are in love with brands, or who have things like ‘I’m passionate about brands’ in their Twitter profile and actually believe that people on social media are there to talk about their brands, he says: “What? Dude, get a fucking girlfriend.”

So please, take some time out to listen to Bob and his eloquent rant against bullshit and his plea for all of us to return to the facts.

Bits and bytes

  • Stanford and Facebook have published a study called ‘Rumor Cascades‘ full of advice for public bodies on how stop the spread of misinformation on Facebook. @HelReynolds wrote a great summary in the Guardian and the full study is available for download via Facebook Publications
  • New to Twitter? The lovely @girllostincity has a fabulous guide to Twitter etiquette
  • To launch their new album “Ghost Stories” Coldplay’s marketing team launched a good old treasure hunt to win some exclusive memorabilia
  • Snapchat’s USP of being able to send images to friends that disappear from the ether after looking at them, um, disappeared this week, when the company was forced to admit that images as well as other information like usernames and locations were being saved indefinitely. Also, Snapchat’s non-apology really is quite something: rather than apologising and fix the problem, they’ve ‘improved the wording of their privacy policy’
  • The crazy shit people search for on Google: from how to hide a body, whether or not Lady Gaga is a man, to people using Google to search for the phrase “how do I use Google”. The mind boggles

Videos of the week

David Beckham, Sainsbury’s Active Kids ambassador, made a surprise visit to his old primary school in East London for first time since leaving 30 years ago. He meets the school football team who are off to play at Wembley, joins in at lunch time and catches up with lots of very excited kids.

Crass marketing or genuine gesture? To give labourers in the UAE a few extra minutes of happiness, Coca-Cola created the Hello Happiness Phone Booth — a special phone booth that accepts Coca-Cola bottle caps instead of coins for a free 3-minute international phone call, helping them connect with their families back home more often.

Viewed in isolation, a heart-warming clip – but knowing even a little about the working conditions of labourers in the UAE and the decision to use them as a marketing hook does look like a ballsy (silly?) move. The campaign has been met with strong criticism in the the comments below the film on Coke’s YouTube and on Twitter (via @richmelton).

And finally

Rap shirts for white people

How to choose the right social media platform; Who won the #TubeStrike and this week’s bits and bytes

Been a while since my last update – holidays and life got in the way, but I did finish the London Marathon. It didn’t go to plan, but I managed to cross the line regardless. An absolutely brilliant day with seemingly all of London out to support the runners.

What social media platform should I use?

In what can only be labelled as shameless self-promotion, I wanted to point out a panel discussion I recently took part in about how to navigate the maze of social media platforms and choose the right one for your needs (there’s also a nifty Storify of some of the Tweets from the discussion if you don’t fancy reading the whole summary).

Hosted by @CorpCommsMag and @PreciseTweets at the London Museum, the panel also featured the significant talents of @AlexPearmain, @thebeaverhousen and @steeleworld

Continue reading “How to choose the right social media platform; Who won the #TubeStrike and this week’s bits and bytes”

Heartbleed explained; Why you should never leave a journo hungry; Twitter’s new profile pages and this week’s bits and bytes

Less than 24 hours to go until the London Marathon – no better way to get my mind off the 26.2 miles that lie in wait than write my weekly bits and bytes.

This week I’m looking at the biggest threat to the Internet since the Y2K bug, how banning a journalist from a media dinner is a recipe for disaster, how Costa Coffee did a great job with engaging bloggers (but then forgot to tie that good work back into their social profiles), and the new Twitter profiles that will be coming to a screen near you.

Continue reading “Heartbleed explained; Why you should never leave a journo hungry; Twitter’s new profile pages and this week’s bits and bytes”

My April Fools’ round-up; thoughts on organic reach; Honey Maid loves the haters and this week’s bits and bytes

Welcome to a slightly tweaked version to my bits and bytes. I realised that my weekly rant – while therapeutic for me – isn’t particularly good for finding things. Ideally, the little segments in here should be posts in and of themselves. But that would mean taking up blogging full time and, well, I love my day job a bit too much to do that. So, from now on, expect a summary at the top of each post and links to the sections in the post below to make it easier to browse.

Continue reading “My April Fools’ round-up; thoughts on organic reach; Honey Maid loves the haters and this week’s bits and bytes”

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